1. Do i need to create an account to a place an order?
No. You do not need to create a personal account to order at the-artpoint.gr. You can complete your purchase without creating an account.
2. What is the status of my order?
If you placed your order through our online shop, you will be automatically informed via e-mail with available updates. If you placed your order via telephone, you could contact our Customer Services Department at +30 2104125058 and receive an update.
3.What do i do if i have a problem with a product?
All of our products pass through strict quality controls. However, if you encounter a problem, please contact the Customer Service Department of our e-shop Monday-Friday 10:00-21:00 at +30 2104125058 or info@the-artpoint.gr and we will inform you of any action needed.
4. How can I return or change a product?
Returns and exchanges must be made within 10 days from the date of receipt. You can do it after contacting the e-shop department. See our return policy and new changes at the footer of our e-shop.
5. When will i receive my order?
Your order will be dispatched within 10 business days from the day the order was placed! For any questions please contact the Customer Service Department at +30 2104125058 or info@the-artpoint.gr.
6. Can I return sale items?
Returns and exchanges are not accepted for special orders. Returns are accepted at the price of purchase and with a valid sales receipt or exchange card.
7. What payment methods can I use?
We accept the following forms of payment for online purchases: Mastercard, Visa, Dinners, Maestro, American Express.
8. Is your online shop secure?
The details provided to The Art Point will not be forwarded to any third parties under any circumstances. The Art Point uses cookies to tailor its products and services. This enables the Online Shop to recognize your browser and to offer you a more personalized service. Cookies can be deactivated at any time in your browser.
9. Can I add gift wrapping to my order?
Complimentary gift wrapping service for all your orders.